To better understand the context, lets us diagrammatically represent the same. This is an adopted version from our reference book on organizational behavior.
The secondary approach to prevention of stress is more based on the way individual or organization responds to the demand or stressor. People in this case would need to learn to manage the inevitable, inalterable work stressors and demands so as to avert distress and strain while promoting healthy habits.
In the Tertiary approach, they symptoms that emerge out of the stressful situation in the form of symptoms of ill health – could be headaches or even behavioral like absenteeism or in extreme cases hypertension, work stoppages and strikes. There are mechanisms like a full time counselor etc which could help address some of these sorts of issues.
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