Category: Horizontal Differentiation

  • Horizontal Differentiation

    In the last byte,
    we looked at the various orientations that differentiate different
    tasks and the various types there in. In today’s byte, we look the
    horizontal differentiation.

    Horizontal
    differentiation refers to the degree of differentiation between
    organizational subunits and is based on employee’s specialized
    knowledge, education, or training. An example of the above could be two
    university professors who teach specialized subjects in different
    academic departments are subject to horizontal differentiation.
    Horizontal differentiation increases with specialization and
    departmentalization.
     
    Specialization
    refers to the particular grouping of activities performed by an
    individual. The degree of specialization or the division of labor in the
    organization gives an indication of how much training is needed, what
    the scope of jobs, what individual characteristics are needed for job
    holders etc
     
    It
    is interesting to note that as specialization in a subject increases, a
    specialized vocabulary also develops eg. “OB” would mean organizational
    behavior to the professors of management and possibly “obstetrics” to
    the professors in medicine.
     
    The
    more specialized the jobs within an organization the more departments
    are differentiated within that organization (i.e. greater the
    departmentalization). Departmentalization can be by function, product,
    service, client, geography, process, or some combination of these.